Google says my Business Profile is suspended.
Google suspends a profile it thinks breaks its rules, and while it is suspended nobody can see it and you can't change it. Appeal through Google's Business Profile appeals tool: sign in, pick the profile, read the reason Google gives, and press Submit appeal. Google says documents help — your business's registration, a licence, a tax certificate or a utility bill — with the name and address matching the profile, and that once you open its form for them you have an hour to send them. Don't make a new profile for the business while you wait, and don't appeal the same thing twice. Google says a decision can take up to five working days, and it emails you the answer.
Your Google Business Profile
What Google may say while it checks yours, and what to do.
- How do I set up my Google Business Profile?
- Google says someone else may manage this Business Profile.
- Google wants a video of my business.
- Google wants to call, text or email me a code.
- Google is posting me a code.
- Google says it's checking my profile.
- Google says my video wasn't accepted.
- The Get verified button is back on my profile.